NOTE: Call control functions of Teams-certified devices are also supported if the system is set up for non-Teams-certified devices. Yo estoy utilizando la última versión de la app 3CX Windows (v18.9. Additionally, it enables integration with the Unite Desktop application giving you hands-free control during phone calls. Call control functions to Teams are not supported if the account is set to another mode such as "Islands" mode. Plantronics Hub is software that allows you to control the settings on your Savi 8200 headset. The co-existence mode of the user has to be set to "Teams Only" mode on the admin level. Skype for Business process has to be closed entirely as it otherwise takes priority of these functionsģ. Poly HUB software does NOT have to be installedĢ. Call control functions to Teams are not supported if the account is set to another mode such as "Islands" mode.ġ. Answer call Hang up a call Put a call on hold Remove a call from hold. Made by Poly (formerly Plantronics), these wireless headsets pack excellent. This feature enables you to use the controls on the headset to perform basic call operations. 8.80 The Poly Voyager Focus UC is considered by many as the best office headset. The co-existence mode of the user has to be set to "Teams Only" mode on the admin level. Genesys Cloud WebRTC supports the built-in call controls on Plantronics/Poly headsets that use the Plantronics Hub software. ![]() The green tick for "Connected" to Microsoft Teams has to be visible in HUB's internal softphone list. Skype for Business process has to be closed completely as it otherwise takes priority of these functionsģ. The Poly Sync 20 is a portable speakerphone designed for home use to make communication easier for the new form of hybrid working. Please go through the following steps which are necessary to ensure these functions are supported, either for non-Teams certified or Teams certified headsets.Ģ. Plantronics Hub Software is a client application that allows users to control the settings on their Plantronics audio device.
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